Returns & Exchanges
Need to return or exchange an item? Here’s how it works:
Getting Started
- Check Eligibility
- Items must be unworn, unwashed, and in original condition with tags attached
- Returns must be initiated within 30 days of delivery
- Prepare Your Package
- Include the original packing slip or order confirmation
- Securely package items to prevent damage during transit
- Initiate Your Return
- Visit our returns portal to begin the process
- Select whether you want a refund or exchange
Processing Time
- Refunds: 5-7 business days after we receive your return
- Exchanges: Processed once we receive your return (additional shipping may apply)
Return Shipping
- You’re responsible for return shipping costs unless the return is due to our error
- We recommend using a trackable shipping method
Exchange Options
- Size/Color Exchange
- Available if inventory permits
- Price differences will be charged/refunded as needed
- Store Credit
- Receive credit for future purchases
Non-Returnable Items
- Final sale items (marked as such at purchase)
- Custom or personalized products
- Items without original tags
Damaged/Defective Items
If you received a damaged or defective product:
- Contact us within 7 days of delivery
- Include photos of the issue
- We’ll provide a prepaid return label if applicable
For full details, please review our Returns Policy.